Privacy policy
Last modified: May 15, 2024
1. Information
EverAfter Innovations (“we,” “us,” “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including CRM solutions, aftercare services, web and app development, software development solutions, marketing strategies, and educational resources. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
Information we collect
We may collect various types of information from and about users of our Services, including:
- Personal Information: We may collect personally identifiable information, such as your name, email address, postal address, phone number, and other similar information when you provide it to us voluntarily or when you interact with our Services.
- Usage Data: We may collect information about how you use our Services, including your access times, browser types, and language preferences.
- Device Information: We may collect information about the device you are using to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
- Location Information: With your consent, we may collect information about your precise location if your device settings allow us to do so.
How we use your information
We may use the information we collect from you for various purposes, including:
- To provide and maintain our services: Including to register you as a user, manage your account, and provide customer support.
- To process transactions: To process payments and manage subscriptions.
- To improve our services: We use feedback and usage data to improve our services and develop new features.
- To communicate with you: To send administrative information, respond to inquiries, and provide updates.
- To market our services: To send promotional communications and offers.
- To comply with legal obligations: To comply with applicable laws, regulations, and legal processes.
2. Legal Basis for Processing Personal Data (for EEA users)
If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal data depends on the data we collect and the specific context in which we collect it. We may process your personal data because:
- We need to perform a contract with you.
- You have given us permission to do so.
- The processing is in our legitimate interests and it is not overridden by your rights.
- To comply with the law.
3. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
4. Security
We use administrative, technical, and physical security measures to help protect your personal data. While we have taken reasonable steps to secure the personal data you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.
5. Your Data Protection Rights (for EEA users)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. These include the right to:
- Access, update, or delete the information we have on you.
- Rectification: You have the right to have your information rectified if that information is inaccurate or incomplete.
- Object: You have the right to object to our processing of your personal data.
- Restrict: You have the right to request that we restrict the processing of your personal information.
- Data Portability: You have the right to be provided with a copy of your personal data in a structured, machine-readable, and commonly used format.
- Withdraw Consent: You also have the right to withdraw your consent at any time where we relied on your consent to process your personal information.
6. Sharing Your Personal Data
We may share your personal data with:
- Service Providers: We may share your information with third-party service providers to perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
- Legal Requirements: We may disclose your personal data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend our rights or property
- Prevent or investigate possible wrongdoing in connection with the service
- Protect the personal safety of users of the service or the public
- Protect against legal liability
7. International Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside of the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there.
8. Children's Privacy
Our services are not intended for use by children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected personal data from a child under 13 without verification of parental consent, we take steps to remove that information from our servers.
9. Changes
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: info@everafterinnovations.com
- By visiting this page on our website: Website Contact Page URL