Privacy policy

1. SCOPE AND APPLICABILITY

This policy applies to all data processed through the Everafter Innovations website, our proprietary software applications, and related professional services. We operate primarily as a Data Processor for our enterprise clients, who act as the Data Controllers of their respective contract portfolios.

2. DATA WE COLLECT

In the course of providing our platform services, we may collect the following categories of information:

• Account Metadata: Professional contact information (name, corporate email, title) provided during account registration.

• Contract Portfolio Data: Structured data related to multi-year service agreements, including contract milestones, fulfillment status, and administrative logs.

• Technical Usage Data: IP addresses, browser types, and system logs generated through the automated interaction with our Event-Driven Architecture and APIs.

• Compliance Documentation: Records required for the maintenance of regulatory standards within the specific service sectors we support.

3. LEGAL BASIS FOR PROCESSING (GDPR)

For users located in the European Economic Area (EEA), we process personal data under the following legal bases:

• Contractual Necessity: To provide the platform services defined in our Service Level Agreements (SLAs).

• Legal Obligation: To comply with regulatory and audit requirements in the jurisdictions where our clients operate.

• Legitimate Interests: To maintain the security, integrity, and operational performance of our technical infrastructure.

4. HOW WE UTILIZE INFORMATION

We utilize the data collected strictly for professional business purposes, including:

• Platform Functionality: Automating contract state-changes and lifecycle triggers.

• Operational CRM: Facilitating the management of long-term account relationships and maximizing Customer Lifetime Value (CLV).

• Reporting and Analytics: Generating high-fidelity ETL (Extract, Transform, Load) reports for internal compliance and institutional oversight.

• Security and Maintenance: Monitoring system health and preventing unauthorized access to our secure microservices.

5. DATA SHARING AND DISCLOSURE

Everafter Innovations LLC does not sell or lease client data to third parties. Information may only be shared under the following circumstances:

• Service Providers: With verified third-party infrastructure partners (e.g., AWS, Stripe, SendGrid) who assist in delivering our SaaS functionality.

• Legal Compliance: When required by law, subpoena, or a formal request from a regulatory authority in Delaware, the USA, or the EU.

• Business Transfers: In the event of a corporate merger or acquisition, where data assets are part of the organizational transition.

6. INTERNATIONAL DATA TRANSFERS

As a Delaware LLC providing services to global markets, data may be transferred to and processed in the United States. We implement Standard Contractual Clauses (SCCs) and other recognized data transfer frameworks to ensure that all data originating in the EU/EEA receives a level of protection equivalent to GDPR standards.

7. DATA SECURITY

We implement enterprise-grade technical and organizational measures to safeguard data against unauthorized access, loss, or alteration. Our security framework includes:

• Encryption: Data is encrypted both at rest and in transit using industry-standard protocols.

• Access Controls: Granular, role-based access management for all authorized users.

• Infrastructure Isolation: Utilization of scalable microservices to ensure data fault-isolation and platform resilience.

8. DATA RETENTION

We retain data only for as long as is necessary to fulfill the business purposes outlined in our client contracts or as required by the regulatory frameworks governing long-term service agreements (typically aligned with the multi-year duration of the contracts managed).

9. YOUR RIGHTS (GDPR/EU)

Under the General Data Protection Regulation, users in the EU/EEA have the right to:

• Access: Request a copy of the data we hold.

• Rectification: Request correction of inaccurate information.

• Erasure: Request the deletion of data (the “Right to be Forgotten”).

• Portability: Request the transfer of data to another service provider.

• Objection: Object to the processing of data based on legitimate interests.

10. COOKIE POLICY

Our website utilizes functional and analytical cookies to maintain session integrity and analyze platform performance. Users may manage cookie preferences through their individual browser settings; however, disabling certain cookies may impact platform functionality.

11. CONTACT AND INQUIRIES

For any questions regarding this Privacy Policy or our data management practices, please contact our Data Privacy Office:

Everafter Innovations LLC
Email: info@violet-dolphin-907999.hostingersite.com